[Resolved]  Airtel — Excessive billing and no service after taking 6 months advance payment of inr 51000

Address:Mumbai City, Maharashtra, 400058

Had taken airtel 4g data card ([protected]) due to incessant harassment by 100 different agents calling to force me to buy it. i verified on their helpline and agent that 5100 was net amount and that i'd have to pay no additional charge.. they confirmed. but within a month there was no internet on the number and subsequently they stared sending me additional bills of inconsistent nature. they also then said it was tax amount (despite being assured that 5100 was all inclusive). calls and mail generated no cooperation and so i tweeted.. they tortured me with dumb questions and broken record till a senior person finally understood that if had decided their scam. he apologised and said i won't be billed anymore. yet the next month i started getting msgs for additional pending payment. if each customer is scammed for 5100 and no data given, my calculation is that these telecom companies make money nor rout of scams.. per 1000 victims, they make a smooth 5100000.
Even now i have no answer and want to disconnect immediately as for months whenever i've tried i've got no internet.
Please help!
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Sep 5, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 19 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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