[Resolved] Airtel — : Excessive billing for Mob : [protected]

treswaran

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I am using [protected] for the past 10 years and suddenly I have received an SMS from Airtel on 19th Nov stating I need to pay Rs 2720 for the Internet charges, which I never used. I have checked with my friend and he also faced the same thing. I called Airtel customer care immediately and complained, since then (19th Nov) the internet charge was stopped, however, the charges imposed for the Nov Month was not waived. I request Airtel to waive this amount immediately TR Eswaran

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Jan 2, 2017

Complaint marked as Resolved

Verified Support

Jan 03, 2014

Airtel Customer Care's response Namaste Mr. Eswaran,

This is with reference to your post dated 18 December 2013. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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