Airtel — Expiry of Data without using it

Address:Bhopal, Madhya Pradesh

I got an airtel wi-fi connection three days before and without using it much, they are stating that our 10 gb limit has already expired. On being unconvinced with it and asking for detailed statement of the data usage, the airtel customer service center at Mansarovar Complex, Bhopal as well as the executives of Complaint Center are unwilling to provide the Info. They are just saying that the limit has been used, it might have been hacked (though it is password protected) etc. and they are showing reluctance in providing detailed statement. My Number and DSL Id are following:[protected] and dsl id is 2706422
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Dear Ms. Saxena,

This is with reference to your post dated 18 Jan. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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