Airtel — Extra charges on Data Usage(3g) at the end of bill date. | |||||
I have taken airtel postpaid connection in andhrapradesh 5 months ago, and they were charging more amount than used.till the end of bill cycle, data usage will show correctly but after the bill date they are increasing the data usage even if you don't use and charging more amount and if you complaint also they will ask for proofs. how customer will show proofs. So, i observed one month and stopped using data (completely stopped data, deleted all the apn's too) before 10 days of bill cycle and received/noted data usage message but when i see bill after generation i was really shocked, they added some extra you used and charged amount per kb. Every month they are charging (around 200 Rs.) extra. Please don't go for Airtel postpaid connection. People who are using postpaid connection and don't check your bill then you are charged extra every month. Was this information helpful? | |||||
3 Comments | |||||
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Dear Mr. Ram,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 22 September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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