[Resolved]  Airtel — extra charges on prepaid number [protected]

Address:Jaipur, Rajasthan

this is with reference to my airtel prepaid number [protected], regarding this number i had made recharge of rs. 62 on 21st december2013 for 1.2 paisa for 2 second for local and 1 paisa per second for std. But since 31 st of december charges are being deducted rs. 2 paisa for std and 1.5 paisa for local. meanwhile i have contacted 6 time to call centre at 198. but no solution have been found upto yer
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Feb 3, 2017
Complaint marked as Resolved 
Verified Support
Jan 05, 2014
Airtel Customer Care's response
Namaste Pankaj,

This is with reference to your post dated 04 January 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Complaint comments 

Comments

Dear Mr. Giya,

This is with reference to your post dated 04 January 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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