Airtel — extracting double payment

Address:

Kolkata, West Bengal

Double payment taken for broadband([protected]) Dear we received your sms as given below and paid immediately online by debit card Today I visited bank and learnt you have sent a wrong msg and the bank duly honoured my cheque and it appears they have debited the same amount TWICE. It is unfortunate that u cheat your customers which is unthinkable Shame on you Cheque 230119 paid against airtel landline has been returned by your bank. Reason: MAT.ALTERATION REQ.DRAWER SIGN. Please pay immediately to ensure continued services.. Payment options:(a)myairtel app- www.airtel.in/myairtel(b)visit www.airtel.in(c)airtel money-dial *400# (d)ARC details-SMS ARC <pincode> to 121. Ignore if already paid./ this is a gross misstatement