[Resolved]  Airtel — Extreme misbehavior of airtel call centre staff mithun chakraborty vb and wrong deduction of balance

Address:Kolkata, West Bengal, 700027

This is ms debdyuti. My mobile no is [protected]. I recharged 7 day sms pack of rs 11 on december 10/2016. Validity ends on 16/12/2016. But today all sms s are charged @ rs 1 or 1.50. When we tried to contact 121 customer care staff mithun chakraborty was nasty and disgusting arrogant. He misdirected with me.
Do take corrective action urgently the voice call of arrogant conversation is recorded on my mobile data and i shall publish it in all social media platforms if no corrective action is take.
Lets jio!!
#shameonairtel
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Jan 19, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Dec 09, 2016
sushila engineering pvt ltd's response
bill rectify
Verified Support
Dec 19, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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Complaint comments 

Comments

Mistakenly recharged a wrong amount of Rs348.00 instead of Rs349.00, TransID:[protected]. I didn't enable/consume the service at all and put a complain to reverse the recharge. AirTel says they don't have any provision for such cases, which is highly regrettable.
Please revert the amount or adjust it and take back the respective services.

Pls can u send my phone number incoming and outgoing calls list for past 3 months.
My no is [protected]
Pls send email
[protected]@hotmail.com
Dear sir

My mobile with Post paid sim card having tel no.[protected] is stolen . kindly block the services. thanks
Wrong bill calculation in post paid group connection no-[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] please rectyfy our bill and contact us our Director phone no-[protected]

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