Airtel — Failure to credit talktime in account of mob no.[protected] after successful recharge notification on 14/01/2016

Address:Sonitpur, Assam, 784104
Website:paytm.com

Dear sir, on 14/01/2016 i attempted an online recharge of my above mobile no.([protected]) by using my SBI netbanking.But inspite of a notification message in my above no.that the recharge was sucessful i learnt that my talktime balance remained unchanged.Kindly note the details: 1.recharge amont:Rs200/- 2.Date:14/01/2016 3.operator reference:1610369 4.account no.from which recharge amount debited:[protected](SBI) 5.Notification for sucessful recharge received from:AM-IPAYTM at 12:23pm on 14 Jan.2016 kindly look into the matter and get Rs.200/- refunded in my above account. Regards, dr.o.p.nimesh, e-mail id [protected]@gmail.com, mob no.[protected]
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i have registered comolaint for the first time.
Dear Customer,

This is with reference to your post dated 15 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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