Airtel — Fake billing and misbehavior with us

camsusheel

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110034

We are using airtel number [protected] and they have charged us rs 3200 excess we were compaling for 1 month at last there nodal officer heard our say and waived the said amount on next day our outgoing calls were barred. There is no note given by nodal officer to call centers was the reason given to us we have paid the amount unnecessarily . We were caused mental harassment, inconvenience and loss due to outgoing call barring and apart from that the non payment recording was played on our number for 20 days. There was around 50 mails communication, nodal officer and appellate officers are also involved. Susheel lalwani [protected]

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Airtel customer support has been notified about the posted complaint.

Nov 03, 2015

Updated by camsusheel Now after receiving the payment they have started a recording on our phones that there is a balance outstanding pending against our number, and the call barring is reinstated.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Lalwani,

This is with reference to your post dated 3 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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