Airtel — fake call from airtel dth customer care

Hello,

My account was suspended for a long period.

On[protected]; 1:34pm, i got a call from the mobile number [protected].

She said that, i am calling from airtel digital tv customer care.

She asked me, why don't you recharge your account?

She said to me, "if you will recharge with rs. 200 or higher now, you will get ten 2 and ten 3 channels as free. This is a world cup offer."

She also said that, we will add these channels if you will do recharge within 10 minitue.

As per that lady's direction, i recharged my account immediately with rs. 250.

But i could not watch these channels after this recharge.

What is this? Airtel is making fake calls for cheating your customers?

I called to airtel customer care 12150 after this recharge. They replied that, this offer not available here on airtel.

If this offer is not fake and their information is not cheating, why did not add these channels?

I am going to quit from airtel dth permenantly after my account validity date. I will not recharge.

If this information is fake, i do not want this airtel dth connection.

If not fake, add these channels.

I want an answer about this fake call. You must investigate about this matter.

We are waiting for your answer.