[Resolved] Airtel — Fake callers get my personal details | |||
Hi. I just wanted to tell airtel and other network providers should aware people about the fake callers. Last week i got a call from a lady[protected] saying she is calling from airtel and told that some special offers are going on postpaid plans on converting from prepaid. I believed it was true and ask them how should i get that. She asked me to send my driving license and office id to start the process. I asked them to send the person to collect it. But she said being my place is so far she asked to send the documents through whatsapp and i did. They came to my home for address verification at the time i was not there. Until then i thought it is going good but the other day she called me and asked my photograph through whatsapp. I had doubt on her and asked her i won't do that since we didn't met any person from your side so told her to send a person to collect the photos in personal. But she again said my place is too far. I already knew that we need a new postpaid sim to activate and asked her anyhow you are going to send a person to deliver the new sim card so by that time i will give the photos to him. My doubt got increased when she said we don't need to change the prepaid sim card as it will work with the older sim itself. I hang up and called the customercare and told the story. They replied don't believe such calls they are fake. So please create awareness about this ask them to come in person to collect the documents or go to any airtel showroom do get that done. Lots of fakers are living around. Now my worry is what they will do with my documents. Was this information helpful? | |||
Nov 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 14 October 2016 We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence | |||
Add a Comment | |||
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment