[Resolved]  Airtel — Fake commitment given by Airtel for payment collection

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Airtel Team,

I have using Airtel Postpaid Mob No [protected] since a long time & In last month i cleared previous pending bills in condition off that Airtel will be waiver "Late Payment fee" charges from upcoming invoice as per given commitment by Airtel call center team but still no waiver given by Airtel end.

So i humbly request you, pl give me waiver of Rs. 500/- as per given commitment.

Regards,

Pavan Varshney
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Aug 15, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2017
Airtel Customer Care's response
Dear Mr. Varshney,

This is with reference to your post, dated 01 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 06, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 1 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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