[Resolved] Airtel — Fake promidde on offer - billing complaint

sikkandhar1986

Address:

600002

Dear sir/ madam,

I am Sikkandhar. I am using Airtel broadband connection. Fixed line no: [protected].

When I joined they given a introduce welcome pack offer for 75gb unlimited data plus unlimited local and std call for a value of 1099 INR with inclusive all fairies.

the billed amount was excess. I made a complaint in Express avenue branch Airtel office. They promised me the bill will auto adjust. But I am receiving a massage a due amount is pending. I can't accept. It's full and full unprofessional cheating behavior.

I already paid 1000 plus 100 for fixed installation charges for the welcome pack offer of 1099 INR. And also paid one month usage charges.

I will pay only1099 only. I can't pay apart from that money.

Correct the bill amount. I am getting irritated from your unwanted process.

Please correct the issue. I am disturbed a lot by your service. I want to close the broadband for your worst and irritating behavior. Dear sir/ madam,

I am Sikkandhar. I am using Airtel broadband connection. Fixed line no: [protected].

When I joined they given a introduce welcome pack offer for 75gb unlimited data plus unlimited local and std call for a value of 1099 INR with inclusive all fairies.

the billed amount was excess. I made a complaint in Express avenue branch Airtel office. They promised me the bill will auto adjust. But I am receiving a massage a due amount is pending. I can't accept. It's full and full unprofessional cheating behavior.

I already paid 1000 plus 100 for fixed installation charges for the welcome pack offer of 1099 INR. And also paid one month usage charges.

I will pay only1099 only. I can't pay apart from that money.

Correct the bill amount. I am getting irritated from your unwanted process.

Please correct the issue. I am disturbed a lot by your service. I want to close the broadband for your worst and irritating behavior.

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Nov 19, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 7 October 2016
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Oct 19, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 7 October 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd