[Resolved] Airtel — Fake promises for selling postpaid connection | |||
On 30th march, i submitted my documents to airtel execuitve for porting my number from telnor to airtel postpaid. Airtel representative said me other plan & when sim got activated plan was different. When i tried calling the same number from which Airtel executive used to call me, the number dint had incoming facility on that. so i was help less. Then i mailed the complained to [protected]@in.airtel.com. Then i got a call from suman rani patnaik from [protected]. When i told her the whole story, she told that sir might be our sales team had conveyed you wrong message. That means airtel has no rule & regulation on their employees what their employees are doing. Just they want is as much as customer they can shift to airtel even if they need to use the wrong path. This is totally disgusting. Was this information helpful? | |||
Aug 12, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 10, 2016 Airtel Customer Care's response Dear Navneet, This is with reference to your post dated 9 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2016 Airtel Customer Care's response Dear Navneet, This is with reference to your post dated 9 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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