[Resolved] Airtel — False advertising regarding network. and no transparency in call rates | |||
I have Ported From Idea to Airtel and after 5 days i have made a recharge of Rs 34, which was a rate cutter pack providing ( 1 paisa per second on local and STD calls) I didnt received any benifit of it and the standard call rate deduction was applied to me, when i had made an enquiry reguarding this rate cutter pack at the airtel customer care they said that "you will not get this benifit, only standard rate of 45 paisa per min will be applied to you" after 20 days, i warned them, that i will lodge a complain against them in the Consumer forum they offered me the benifit of 1 paisa per second call rate only for the next 10 days. As since Airtel literally Fake advertising reguarding its network availablity even in remote areas, but the reality is something else there is always a network Drop from Nalasopara to Dahanu. The Airtel Network is even more Worse then any covering up their lack in network efficiency with fake advertising..!!! Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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