[Resolved]  Airtel — False charge for data usage

Address:

080

Hi Team,

This mail is to express the DISAPPOINTMENT against the false charge applied in my 3G data.

My Bill generation date is 20th to 19th of every month, and i used to get 1 gb of 3G data each month since 5 yrs almost.Now a days just after few days of my bill generation i am getting message as 50%-70% data has been consumed. and soon after one day i get messag that 90% of your data consumed. When i called customer care executive they said they have upgraded their network from 3G to 4G so its consuming more.For that am i responsible?
Last month withing 4 days i got the same message and they reverted my data stating some issue in Airtel, this month same happened and customer care suggesting me to take another plan of 399, 499 etc.

This is just another way of making money i feel.This is really very much disappointing as i am using airtel since long.

Thanks,
Mona