[Resolved]  Airtel — False commitments by the airtel broadband team that lead to the wastage of my precious time

Address:	201301
Website:	www.airtel.in/broadband

I had booked the Airtel Broadband connection on 26th May 2016 (F/N) and as per the Airtel commitments, it seems that they will provide the same in next 72 Hrs, I am Ok with this .

But today i.e. on Sunday (29th May 2016), I had received the call at 11:22 hrs from mobile No: +[protected] stating that the Broadband installation team will be coming in the next 30 minutes . I said 'Yes ' and stay in the House. After waiting for more than 2 hours, I had dialed this number again to ask the status, the Person from this number replied said that he will be coming in the next 30 minutes to carry out the Broadband installation.


But after waiting for more than 3 hours, finally I had called again at 16:00hrs and the person said that Today it is not possible to install the Broadband due to some reason .


I am asking from the Airtel Team, that why they are bluffing the new customer ?
Is this the way of providing the services ?
Who will be responsible for my time wastage as my wife is suffering from ailments and due to Airtel I had cancelled my other appointments ?

It seems that Airtel services are not upto my expectation and I had been loging this complaint in the Consumer Court .

It is my request to Airtel Team to refund my money 1000 INR asap and I have been not more interested in there services or to become there member . My requested Broadband Form ID is 4600401


Regards,
Sankalp Saxena
Mobile : +91-[protected]
Broadband Form ID is 4600401