[Resolved]  Airtel — False Fine amount charged in every month bill

Address:

Bangalore, Karnataka

I took Airtel post paid connection on Feb 2014, under corporate plan Rs299/- . Due to some false bill issues my service was totally barred (both incoming and outgoing) for whole April month, but they send me bill including April months charges also, after my obligation one of their customer executive promised me that he will give waver for that April month and asked me to pay the balance due alone. After getting his confirmation message i have paid the amount. but they included April month charges in next month bill with fine charges for April month due. i have filed a complaint in their customer service on that particular month ( May) itself. Instead of taking Action on that they are sending me bill including fine each and every month. Now they stopped my service also. And the worst part is their customer service officials are calling me and bargaining with the bill amount to be paid. They are money oriented and not at all caring about customer service. i am fed up with Airtel poor customer service and their irresponsible and time being executives. i am not going to pay the bill unless they send me the proper justified bill. if they fail to do so I'm gonna back off from their service and switch to some other network providers. Airtel number: [protected] Relationship number : [protected]