[Resolved]  Airtel — False information on offers and made me refuse offers from other networks

Address:New Delhi, Delhi, 110 070

Myself airtel customer [protected], tried out porting to another network by generating UPC code. this time i got call from the customer care informing they will give me offer A2A 10ps/min and other mob 30ps/min which made me refuse the offer from other network and to continue in airtel. but they cheated me without giving any offers making me loss a good amount through calls which were very high rates. as i kept on calling expecting the offer to be activated. once i contacted the customer care executive they told me that they are not providing any such offers, which made me ask them to connect the top management. they made me waiting for 15 minutes and told that all are busy and will get back to me in 2 hours. but still now they are yet to respond.
utterly this is a cheating character from the largest open network.and the largest customer cheating network
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Oct 4, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 2 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Comments

Sir i lived in jatawala nohra wali dhani sanganer jaipur 302029... sir i have a tower of airtel 6KMS away.
Sir i don't receive a network for 2g or 3g net n also for calling
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