Airtel — fastag not delivered to my address

Address:

8-148, St. No. 9, Indra Reddy Allwyn Colony, Miyapur, Hyderabad, Andhra Pradesh, 500049

Hi

I have bought fastag on your app, just based on your earlier service.

Its been more than a month you have not delivered the fastag.

1. There is no way to complain about the fastag being not delivered to my address.
2. 400 call center number is not having an option related to fastag
3. Your faqs don't have any on non delivery of fastag which should be quite possible
4. Your "chat with us" is not updated with fastag support.

Looks like in the rush to catch-up with market airtel is doing sloppy work.

I have bought the fastag on your airtel app.
Tag id: 34161fa820328aa202e32800
Mobile no :[protected]
Vehicle number : ap09 bl 7382