[Resolved] Airtel — Faulty billing in a postpaid cug connection | |||||
I have a postpaid CUG connection in which i have been wrongly billed against the CUG numbers of my company which were supposed to be free. Now inspite of repeatedly calling them and writing to the appellate authority i am getting no reply to my query. this is what i believe a kind of mental harrassment to the customer Was this information helpful? | |||||
Jan 1, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 09, 2016 Airtel Customer Care's response Dear Shatakhi, This is with reference to your post dated 5 March 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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This is with reference to your post dated 5 March 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd