[Resolved]  Airtel — Fed-up!!!

Address:Mumbai City, Maharashtra, 400097
Website:airtel.in

Hello officer,
I have been using airtel from 19 july 2013 it has been over 3 years now
I have been enjoying the service of airtel and have been recommending it to many friends too but the service from airtel has degraded from excellent to very poor for past 45 days atleast for me You can check my previous complaints over the customer care first it started when i recharged for 199 and used 2gb and the internet never worked as it used to work before nothing loaded after that.
Then i wanted to port out of airtel i got a call regarding to stay back in airtel and ill get an compensation i taught all will be back to fine. I had to call 4 times to get the compensation and it has got worse more now
Which ever page i load redirects me to airtel one touch page which restricts me to view the page i want.this so anoying what ever i load ends in airtels page i think it time to move from airtel
And i being a retailer i wont think ill suggest any of my customer to purchase airtel simcard airtel has registered a black spot on my remarks
Thank you
A past airtel user
Was this information helpful?
No (0)
Yes (0)
Sep 15, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 10 August 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Aug 15, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 10 August 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information