Airtel — fibernet connection fraud

Address:

Jaipur, Rajasthan, 302019

Hello, this is to inform you that i posted a query regarding airtel fiber net on airtel website and got response from sales executive [mobile number - [protected]] who came to my house in jaipur (302019) on 11th feb 2020 regarding connection and informed me fiber is available in my area and then he completed all the documents formalities and gave me link to pay for my plan and rental fee and after 2-3 hours 2 engineers came to my house for wiring and setup then those engineers told me that "airtel fiber line is not available in your area and that the sales executive should have said so to you" after that i told engineers that sales person said connection is available and i have also paid the money for that and after that i called the sales person and he said he'll explain tomorrow that is on 13feb about what to do and today he's not receiving my calls i have called him more than 15 times but no response but he messaged me that he'll refund my money but then i asked about refund i'd he just ignored me, that means he's lying about refund as i have not received any message regarding refund and i called airtel customer care and they too did not receive any refund request, that sales executive doing fraud so bluntly without care in a world,
My request now is to refund my money back and i'll never opt for any airtel service ever again