[Resolved] Airtel — Follo Celebrities service automatically activated at night

[Resolved] Airtel — Follo Celebrities service automatically activated at night

T teejee2008 from Madhugiri, Karnataka

I'm facing the same issue mentioned in the below complaint Http://www.google.co.in/url?q=http://www.consumercomplaints.in/airtel-airtel-fol...⇄ Received an sms on morning of july 9th saving that service is activated and rs 45 has been deducted from account. activation happened at 11:53 in the night when i was not even using the phone. Calling customer service was of no use. they keep saying that you must have activated the service and that they have no way of checking or refunding the money. I have been using airtel for the last 6 years. first time i'm seeing them resort to cheap tactics to make profits. Was this information helpful? No (0) Yes (0)
Aug 30, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 9 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 12, 2016 Airtel Customer Care's response Dear Customer, Thank you for sharing your contact details with us. We will contact you soon to resolve your concern. Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 9 July 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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