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Airtel — For a new broadband connection

Address:560034

We have contacted [protected], for a new broadband connection on Friday evening. The person asked us to wait as he will contact the concerned person and a guy called us regarding the connection. We gave the rental agreement and passport scan copy through email on [protected]@gmail.com and [protected]@gmail.com on Saturday morning. They came and took 1300/- in cash and told us he will do the installation next day. The contact number of the person who took our money is [protected]. Its been a week almost, these people are not picking up the call, after calling them multiple times they are cooking up some stories and delaying the connection.
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Dec 11, 2015
Updated by Monica Bahal amazing service provided by Airtel, after eating the money and telling me yesterday that the installation will be done within 3 working days, today they told me it has been rejected as there are some technical issue.

What more can be expected from a fraud company like you, where one representative assure about the connection and next one talks about something else.
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Comments

Dear Mr. Bahal,

This is with reference to your post dated 9 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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