[Resolved] Airtel — forceful subscription

Kalung Dumi

from Imphal, Manipur

Address:

Papum Pare, Arunachal Pradesh, 791110

I have charged for the services like gamescentre and gamesclub that i have never applied for. The airtel company has duped me of 75 rupees in total. I request the airtel company to return the 75 rupees balance that have been deducted in my phone. The company was good until yesterday when it suddenly started charging me for services that i have never been asked for or applied for. This shows that the airtel company is duping its customers by charging them for the seevices that they have never subscrined for. Also there is no particular number provided where one can directly call the customer care to resolve the problem. This ahows the company's lack of interest concerning their customers grievances.

Was this information helpful?

No (0)

Yes (0)

Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 02 August 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd