Airtel — Fraud against Bill adjustment over Late Fees

Address:

Ghaziabad, Uttar Pradesh

I am user of Airtel Since 2011 for their Post Paid Connection. In recent 1 to 1.5 yrs there has been case where there were late payment from my side and by calling customer care they give waiver for my late fees and ask me to settle the remaining balance and late fees will be waive off. Currently when I checked my total payment history till current date it was found that only late Bill of October 2014 was adjusted and none other late Bills were adjusted. I want to know a company like Airtel does it make false commitment to consumer or their persons in call centres are fool who are not good for nothing and dont know nothing. plz loook into it and Current Outstanding I will not pay untill the case is not sort out. Ankit Goel [protected]