[Resolved] Airtel — Fraud airtel prepaid recharge | |||||
Hi I am Amod kiran. I received a message on my airtel mobile no [protected] at 1117 hrs on 26 march from Airtel that on recharge of Rs 28 STD 25 p/m for 28 days. Offer till 31 mar. I recharged my same Airtel mob no [protected] from Airtel money same day (today) but I got some other plan which is of no use for me. This is a fraud to me and absolutely not fair. My money should be refunded. Was this information helpful? | |||||
Sep 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 26 March 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 04, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 26 March 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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