[Resolved] Airtel — Fraud by airtel outlet

saurabh03

from Mumbai, Maharashtra

Address:

Lucknow, Uttar Pradesh, 226001

This is to inform you that I paid Amount ₹1000 and documents for new Airtel broadband connection on 11/5/2016 in name of Kartik Kumar at Airtel store hazratganz Lucknow.
Today it's 16/5/2016 and no one came for installation at my address
I have gone to their outlet many times still no response.
Every time I go there I am told in morning that till evening I connection will be provided then in evening I am told for the next day.

Kindly solve issue as soon as possible.

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Aug 11, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

Airtel Customer Care's response Dear Saurabh,

This is with reference to your post dated 16 May 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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