[Resolved]  Airtel — Fraud by airtel service center salesman

Address:122002

On 16th june i was changed my network from idea to airtel and there is a airtel service center islampur (Gurgaon) and the executive name is lokesh, he charged me 499rs. For frc amount & told me that after recharge you will get ul local + std calls & 1gb 4g data daily for 70days in 4g handset.
As i told him that i have only 3g handset so i cant avail that offer then he
Replied me that you cant avail the benefit of 1gb 4g data daily, then i asked him that i dont need data but ul local & std calling for 70 days is necessary then he suggest me to recharged with frc 499rs.
Then i will pay him 499rs. On date 12th june but i get msg of frc
449rs. And i get ul local+std calls for only 35days.

After that i will call him and talked to him about it then he says that i will definitely provide you validity of 70days.
Now, he says sorry i cant do any thing.

I have call recording of it. Now i need my validity of 70 days because of validity of 70 days i was ported my no. From idea to airtel.
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Jul 26, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jun 21, 2017
Updated by Vishabh Raheja
Sir, I can provide you call recordings and Contact No. of Coustmer Service Center.

Name of Airtel Employee : Lokesh
Mobile No. : [protected]

Airtel Service Center Name : Harsita Communication
Jun 23, 2017
Updated by Vishabh Raheja
I am waiting for your action,
give me some update about my complaint.
Verified Support
Jun 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 20 June 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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