[Resolved]  Airtel — Fraud by fake offer offered

Address:

New Delhi, Delhi

I received message of offer from Airtel " 500 MB 3G data on Rs 49 valid for 14 days & offer can be availed up to 24th March, 2015" followed by instruction everytime i drip call allowing me to use the same. I availed the same following instructions for 3 times . They credited me 500 MB data. On 4 th & 5 th transactions done on 8th & 9th March, they just credited 150 MB data with validity of 1 week. I complained on 121 regarding non credit of 350MB data for recharge done on 8 th Marxh on same day after 4 hrs on which they replied that there was no such iffer and the same could not be credited. Later they text me which goes on "(1/2) Namaste!Thank you for contacting us.Hope the concern related to your airtel mobile ...has been resolved to your satisfaction.Your Ref.no.is CBNRV[protected] registered on ..(2/2) 09-mar-2015 00:44" but my problem was not resolved. Also on yhe same day i received dame instruction reply with 1 to get 500MB 3G data on Rs49 validity 14 days to which i applied and debited my balance of 49. This time also i get 150 MB data. I again complained to 121 executives and they told me to visit nearest Airtel store. I visited Airtel store near by me which is at Laxmi nagar, vikas marg, opposite to Herra sweets, delhi-110092. She told me that system is down and i will forward the complain and the same will be resolved soon. She also told me that i will get call regarding this within 24 hrs. Later on same day i again received msg from them "(1/2) Namaste!Thank you for contacting us.Hope the concern related to your airtel mobile ...has been resolved to your satisfaction.Your Ref.no.is CBNRV[protected] registered on ..(2/2) 10-mar-2015 23:40". My problem still not resolved as i didnt get the balance of 350 MB data for two transaction. About the offer i had also received message from them "रु49=150MB+फ्री 350MB 3G डाटा, 14 दिन के लिए। रु198=1GB 3G डाटा, 28 दिन। अतिरिक्त लाभ रीचार्ज के 1 घंटे में। ऑफर 24-Mar-15 तक रिटेलर द्वारा या कॉल 121314" on 3rd and 5 th March.