[Resolved] Airtel — Fraud calls and threatening from airtel | |||
Hi team, This is ravi singh. I am writing this email w. R. T my airtel postpaid number [protected]. Today i received many calls from lok adalat, dont know what is this. On top of that they are claiming that they are lawyers. Upon discussion i pulled out some informations, they told me that airtel filed a case against you for non payment of your airtel bill of 3700/- along with penalty of 15000/- do you think customers are fools? He stated me that we have sent notice to your residential address, i said i haven't received any notice, how you guys directly call us and tell that tomorrow you need to present in court. What [censored] is this. I have asked him to send me a written communication on my email id along with a soft copy of notice that they have sent, they refused to provide the same and disconnected my calls. And now not receiving any of my calls. Second thing, my airtel number [protected] has already been lost in nov month for which i have raised complaint via call and email also to customer support to have it deactivated. Then how come there is a bill of 3700, why you guys not informed about any bills or unpaid amount to me. If you haven't disconnected my phone, its your mistake, why i will paybill for that. Kindly waive of all charges. Why there was no communication on email regarding pending due amount, and directly lodging/filing a case against customer. Kindly ask those fellows to stop calling/harrasing me, otherwise i will file a fir and and harassment case & will report this incident to cybercrime also. Kindly let me know if you actually filed any case against me in lok adalat? If not then i will go and report this incident to concerned. Kindly reply to this email before monday, otherwise i will send this communication to upper management and will put this issue in consumer court and many forums. Also my address have been changed. I left mumbai in dec2016, now i stay in uttarpradesh (Azamgarh) and working here. For any future communications, kindly reply to this email. Awaiting your response.. Regards, Ravi singh Was this information helpful? | |||
Apr 1, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 21, 2017 Airtel Customer Care's response Dear Mr. Singh, This is with reference to your post, dated 18 February 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 24, 2017 Airtel Customer Care's response Dear Mr. Singh, This is with reference to your post dated 18 February 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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