[Resolved]  Airtel — Fraud / Discrepancy in services

Respected sir/madam

Myself Shriom Sharma, Ported my VI mobile number [protected]
From VI to Airtel and it was activated successfuly on 18.11.2022 but after one week i got a message from Airtel (quoted in " ")
""नमस्कार! आप पुरानी सिम का उपयोग कर रहे हैं और आपकी सेवाएं प्रभावित हो सकती हैं| अपने एयरटेल मोबाइल पर बिना रुकावट सेवाओं का आनंद लेने के लिए अपने मौजूदा सिम को डाटा सिम में अपग्रेड करें| नज़दीकी एयरटेल स्टोर या रिटेलर पर जाएं| यदि कर लिया है तो अनदेखा करें|"" and the very next day my number stopped working.

I visited the Airtel store for sim replacement but the executive said i will have to pay Rs 50 for sim replacement.

Airtel is doing cheating with its consumers by selling the older SIM cards and they stopped services illegaly.

In general public interest I am submitting this complaint and request to please take strict action against Airtel company.

With Best regards

Shriom Sharma
[protected]
[protected]

UPC CODE ( VH197178 ) was valid till 15.05.2022 till 23:59, I made a port request around 16:05 hrs of 15.05.2022 but VODAFONE IDEA rejected my MNP request. I contacted customer care number 198 and the representative said that my UPC code expired on 14.05.2022 (I can provide call recording).

For more details please check the attachments.

I request you to please take strict action against Vodafone IDEA for rejecting the MNP request wrongly so that they don't do this kind of illegal activity.

Please help!

Shriom Sharma