[Resolved]  Airtel — Fraud done through person using airtel money

On date 01.04.17, i received a call from mobile number [protected], impersonating himself as rahul sharma from sbi and told me that my atm is about to get blocked and please provide details of atm card to which i shared my details of card and then he made a transaction of Rs, 9990 tr id[protected], through airtel money and i did share otp details and my acount was debited with the amounnt and to which he told me that your acccount has been debited and we will credit it shortly and asked me to share otp for another transaction and then i got that it is a scam and now i am helpless and requesting from your team to please look in to the matter and please reverse the transaction as this is my hard earned money and please block the account of the person, check the transaction id and please help me.

Regards
Darmiyan singh
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May 4, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2017
Airtel Customer Care's response
Dear Darmiyan,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us at [protected]@airtelbank.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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