[Resolved]  Airtel — Fraud in balance

Address:Vaishali, Bihar, 844101

Maine apne no pe [protected] pe 297 ka 3 april ko recharge karwaya tha aur usme maine apne mobile se check kiya tha offer toh 297 mai 28 days ulitimited aur 50mb net aur 7 april ko bolta hai hai recharge karwaiyeh. Maine retailer se bhi jannch karwaya, customer care se bhi baat kiya. Mere paas recording bhi hai uss din offer ks msg bhi hai, aur toh aur uss din retailer ka mobile mai bhi offer dikhaya tha. Yeh airtel wale ne dhokha kiya hai. Pura.
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May 19, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Apr 07, 2017
Updated by ashutosh.kumar6071
My airtek mobile no [protected] pe 297 ka 3 april ko recharge karwaya tha aur usme maine apne mobile se check kiya aur retailer se check karwaya aur customer care se baat kiya tab unhone bola ha karwayeh aapko milega 28 din ultimited baat aur 50mb net tha offer toh 297 mai 28 days ulitimited aur 50mb net aur 7 april ko bolta hai hai recharge karwaiyeh. Maine retailer se bhi jannch karwaya, customer care se bhi baat kiya. Mere paas recording bhi hai uss din offer ks msg bhi hai, aur toh aur uss din retailer ka mobile mai bhi offer dikhaya tha. Yeh airtel wale ne dhokha kiya hai. Pura. Aur toh aur mujse phn pe baat thak nhi kar rahi hai customer care.
Verified Support
Apr 07, 2017
Airtel Customer Care's response
Dear Mr. Kumar,

This is with reference to your post, dated 07 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 17, 2017
Airtel Customer Care's response
Dear Mr. Kumar,

This is with reference to your post dated 07 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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