Airtel — fraud in digital tv marketing

Address:

Gandhinagar, Gujarat, 382424

My wife receives a call from airtel call center after she increased balance in our tv account that “mam you would have received a code, tell us that”. Since the call was from airtel call centre, she told the code during the call. On receiving the code, the call was cut by the call centre employee. They activated a channel called comedy gali on our tv and intimated same and gave a message that rs 45 would’ve deducted from my account.
This amounts to a fraudulent activity as the channel was activated without consent.
The company may like to look into the matter and should refund rs 45 being fraudulently deducted.