[Resolved] Airtel — Fraud in the name of providing of broadband services | |||||
I applied online for a wifi connection.In this regard, a concerned person mr. Ashish took rs.500 from me as decided and after that neither i am provided the connection nor my money is refunded back. There is no designated number on which the query is sorted. I am running in lucknow from here and there to different offices for the proper reply and calling different numbers also. There is no response. Only reply is technical failure and it will take time. Is this the reply the company should provide? And they say they have open services informing each and everything to the client. First of all i want the money refunded to me along with the expense which i have to incur or travelling and calling and also the mental harassment which these people have created. Every alternate day an calls and say we will look into the mater but nothing has been done till now and its getting on the nerves now. Was this information helpful? | |||||
Aug 22, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 09, 2016 Airtel Customer Care's response Dear Mr. Agarwal, This is with reference to your post, dated 08 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 22, 2016 Airtel Customer Care's response Dear Mr. Agarwal, This is with reference to your post, dated 08 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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