This complain is regarding to one of your agent brijesh contact number[protected]. My company contacted airtel for corporate number and this guy came to our office and gave us different plans and he told me about some RA199 plan and told me that i will be getting 900mins of local+national+roaming with 300 free messages and unlimited 2g data every month with a monthly rental of 199 rupees and he even charged me Rs1200 saying its a one time payment for this plan. I attached the copy of the plan in which he was telling me about the plans and if needed i have the video recordings also. Since the last 2 months the BILLED AMOUNT is much higher than according to the plan we agreed upon. I called your agent severl number of times in the last 2months to complain about the same and all he said to sort this out was "me dekhta hu" but DID NOT do anything yet.
He is not even picking up my calls now and i m highly disappointed by such kind of behaviour from your side and now i m filling a case in consumer forum and also i m not going to pay even a single penny for my this month bill. Hope you will take some serious action about the same.
Thanks!
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