[Resolved] Airtel — Fraud through Specail Offers

PKC02

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh

HI... This is to request you all to please look into this matter as i have been conned 2 times by Airtel company. First time when the company sent me a message of Offers available on my number i went to retailer and made a recharge on my number of Rs 149 in which they were about to give me 1GB data of 3G data network but they gave me only 500MB, for reference i have attached Screenshots of both messages in which it is clearly mentioned that what i will get according to their offers and what i got from their offers. This fraud had been done with twice first was on[protected] and second time it was repeated on 13-03-15. So i thought to right a compliant against them in hope getting a right judgement for the same. Regards, Pravin Kumar Mobile No- [protected]

+2 photos

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Oct 23, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2015

Airtel Customer Care's response Dear Mr. Kumar,

This is with reference to your post dated 16 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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