[Resolved] Airtel — Fraudulent bill | |||
Airtel has some policies by which it can easily cheat people and get money. They have concepts called booster data packs, which we can request for more internet data. And the customer people will renew the booster data packs in our bills in the subsequent months regardless we request more internet data for that month or not. I got cheated by this policy. I was not told that booster packs once requested will continue for the consecutive months also. Unnecessarily they have billed more than 500 for the same. Really, it is cheating and did not expect from the largest telecom provider. Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 21, 2016 Airtel Customer Care's response Dear Mr. Gopinath, This is with reference to your post dated 21 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 05, 2016 Airtel Customer Care's response Dear Mr. Gopinath, This is with reference to your post dated 21 June 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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