[Resolved] Airtel — FRC not done after number verified by 21 days | |||
I m updating some points from earlier complain so please take a review of it. I had purchased airtel two new no. From employee Mohd Kayumm (employee code- D27726) On 24th March 2017 i.e. [protected] and [protected]. All things like payment, verification, etc are done properly and number also activated timely but FRC ( First Recharge) from them is still pending.. I have conversation with him also before two days and he told me that I deposit all money to senior or TL( sales head- Rahul dixit, Abhishek ghosh. TL- sushil ) and many times asking for it but they are not processing your recharge. Because of this I m practically handling very much problem. I m requesting to solve this problem as soon as possible so that I can use my number free of mind. Was this information helpful? | |||
May 26, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 18, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 17 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 20, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 April 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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