[Resolved]  Airtel — Free 1 gb 3g data per month for 2 months

Address:Kolkata, West Bengal

I mr. Gourab das purchase a hand set of sony model no:- d5322(T2), imei no-[protected] & [protected].On 15/04/2014 i purchase that mobile from ganesh seth pan mahal, adress:gandhi more, kanchrapara phone: 25852424, mobile: [protected], vat no:[protected]
A offer given with this mobile that is "1 gb 3g data per month for 2 months on the first active airtel sim" .
To get that offer at first i call to shop owner, they told it is a matter of airtel co, so contact to airtel customer care, so i contact to airtel customer care so many times & then they asked for 72 hours, & some times airtel customer care executives told that no offer given on that set. Airtel did not provide me that service although passed of one month . So my request to help me to get that offer as soon as possible
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Aug 14, 2020
Complaint marked as Resolved 
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I'M REALY THANKFULL FOR YOUR SERVICE BUT THAT SERVICE NOT YET PROVIDE BY THEM . I RECEIVED A CALL FROM AIRTEL BUT NOW THEY TOLD ME FOR PURCHASE A NEW AIRTEL SIM AS THIS OFFER IS VALIED FOR NEW SIM ONLY. BUT ON THE PACKET NO WHERE IT IS WRITTEN THAT THE CUSTOMERS HAVE TO PURCHASE NEW SIM OF AIRTEL AND YOU CAN CHECK THE IMAGE WHICH I UPLOAD
Dear Mr. Das,

This is with reference to your post dated 15 May 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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I CALLED TO AIRTEL CUSTOMER CARE BUT STILL NO ACTION TAKEN BY THEM AND THEY DISCONNECT MY CALL

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