Airtel — free data given.. then in bill charged

Address:190001

Dear consumer compliants,

It is very sad on the part that i being a prestigious postpaid customer jammu kashmir ([protected]) for last 10+ years, i am being deceived by airtel.

For last few months i am being given free data of around 30 gb monthly and then forward the balance to the next month​ and i was very much satisfied with airtel and i discontinued my jio number and i decided to use airtel for data as well as calling use.

The this month due to your technical errors i was not able to receive the bill on time, i being honest with airtel, i called them i inquired about the bill and airtel suggested me to wait for few days.

Today i checked my bill and i was surprised to see that i being being charged with rs 500/= for the data use... Which was given free to me.

How would i pay this amount and why would i pay for free data??
I am not going to pay this data use charges. I requested them please reverse these charges.
​ in today world rs 150/= are enough to make unlimited calls and use 1gb 4g internet per day for one month. And inspite of this i usually pay you rs 350/= for just local calling​

I also wrote to them that if this behavior continues, i will close down all my postpaids as well as prepaids of airtel and will switch to jio.

I request you indian consumer complaints forum to make them remind of this data charging and reverse the amount and send me the final bill for the month. I will never ever use this postpaid net for anything. If they give me free... This is totak fake free
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information