[Resolved]  Airtel — Frequent disconnections in broadband and disturbance/drop in landline service

Address:560076
Website:Airtel

I am facing issue with my broadband service due to frequent disconnections, I have complained so many times to Airtel but no solution. I was asked to reduce my speed to 8Mbps instead of 16 Mbps, now I am not having enough speed and also facing the same issue as before.

I have taken landline connection too along with Internet, but there is always a noise while speaking on phone and now since yesterday my phone is dead.

I am really not getting why customer has to face so much of problem everywhere.

It should have been resolved on the first complaint itself or I should have been informed that they cannot resolve it and I can opt for some other provider. But they are not ready to disconnect the connection and every time saying we will resolve this.

Really frustrated !
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Dec 25, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 20 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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