[Resolved] Airtel — Frequent signal disconnections and call drops | |||
I have been using Airtel since 2011. I have 4 Airtel Postpaid connections and 1 Landline+Broadband connection at home. Since last 2-3 months we have been facing intermittent issues in Broadband and also mobile signal disruptions. Either it is due to road being dug or rains. But recently an Airtel tower has been removed and we see frequent call drops and mobiles showing no Signal for minutes together. This is observed only at Kristal Olivine. Signal works fine at our work places. We have observed this with our neighbors and they have been facing issues as well. Please install a signal booster at our apartment or else we might be forced to get MNP done to other providers. I am sure there are other residents in my apartment and they are all using Airtel. Was this information helpful? | |||
Aug 15, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 21, 2016 Airtel Customer Care's response Dear Vijay, This is with reference to your post dated 21 March 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 23, 2016 Airtel Customer Care's response Dear Vijay, This is with reference to your post dated 21 March 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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