Airtel — Frustration regarding the recent network outage experienced with my Airtel internet service

Address:

Kohima Nagaland

I am writing to express my deep dissatisfaction and frustration regarding the recent network outage experienced with my Airtel internet service in Kohima, Nagaland. Over the past two months, I have encountered frequent disruptions and an overall poor quality of service, which has significantly impacted both my personal and professional activities.

During these outages, I have been unable to access essential online resources, complete critical tasks, and stay connected with colleagues and loved ones. This not only hampers my productivity but also creates an immense inconvenience that I did not expect from a service provider of Airtel's stature.

I believe it is the responsibility of a service provider to ensure a stable and reliable network, especially considering the importance of internet connectivity in today's digital age. I have already taken the necessary steps to troubleshoot the issue from my end, and it is evident that the problem lies within the Airtel network itself.

I kindly request an immediate resolution to this matter. I expect a thorough investigation into the root cause of these network outages and a concrete plan of action to prevent such incidents from recurring. Additionally, I am interested in receiving compensation for the days I have been without proper internet service.

Please treat this complaint with the urgency it deserves and provide me with a timely response detailing the steps being taken to rectify the situation.