Airtel — Full benefit of 3G data recharge not received

Address:

Gurgaon, Haryana, 122001

Hi, I am writing this complaint regarding my 3G data recharge benefit not received as I have recharge my airtel prepaid no.[protected] in the month of Nov'15 itself with 148 or 149 rs. Amount for 3G pack in which I supposed to get 1GB data according to special offer available in my airtel app for my number but i did not receive the same as I got only 499MB data, Also I am calling at airtel prepaid customer care since one week for same concern but still not received any correct resolution, I have spoken with senior customer care executive and I was told by him that this offer is not available for me however the Same offer is still showing in my airtel app for my number, Also when I called at CC for this issue, multiple times my call was disconnected by cc executives So would request you to please help me to get the correct resolution. Regard's Sunil (A very dissatisfied customer of Airtel services)