[Resolved] Airtel — Gave me wrong information make my bill too much and then misbehave with me | |||||
I'm airtel postpaid customer in my airtel app my unbilled was increasing so i called customer care they said although you have activated roaming incoming plan but your incoming roaming charges are adding at the time of bill generation this will deduct and although you have free 240 roaming minutes nut here charges applicable it will also deduct at the month end so on the moth last in airtel aap it was showing 445 unbilled amount. My bill is 1100+ i called then to reduce my incoming +120 minutes outgoing charges instead of doing that supervisor said me you use 1000 minutes you have to pay and said that you use 900 minutes in one day i said that how can it be possible so he misbehave with me. Now i want that they should reduce my bill and give me compensation for my time loose and extra bill and mental torture first by giving me wrong information and then instead of correct me misbehave with me. Please help me. I have all the recordings also. Was this information helpful? | |||||
Jun 14, 2016 Complaint marked as Resolved My mob no is 8302815047 Airtel customer support has been notified about the posted complaint. Verified Support Jun 20, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 June 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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