[Resolved] Airtel — Generating bill without using data services | |||||
I haven't used any data service but they are generating the bill and giving notice to pay the bill by giving notice from an advocate.I used airtel postpaid sim 5 months ago but I am not using the data services from it I used the WiFi of other network but kept the sim only for WhatsApp number even without using the data they are generating the bill for 3 months and intimating me to pay the bill Was this information helpful? | |||||
Aug 19, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 31, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 March 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 04, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 March 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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