[Resolved] Airtel — #g/$g data pack | |||||
Am recharged my number for 1gb 3g data. They provided special offer 4g night pack with the recharge, but wen i used my 3g then i switched on to 4g network, but there is no 4g data avail in my account, then i called customer care, they said am used 900mg 4g at a time so there is no 4g data remaining, then where is remaining 120mb, i asked but they replied u used all data like, nut in my mobile there is no switching option to 3g to 4g, without we change 45 to 3g how the airtel network wil take the 4g night balance at morning time, Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 07, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 June 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment